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Equipment needed on the tours:
-Good trekking shoes,
-Light long pants + T-shirts (with long sleeves for sensitive skins)
-Mosquito repellent, sun protection and a light raincoat,
-Enough water and snacks as needed.
-Backpacks instead of sling-bags.

Please inform us of any allergies/physical conditions that might impact the tour before you book.

Our Services Terms and conditions:
-All Terms and conditions below and in the tours descriptions are fully understood and accepted when confirmation payment is done.
-We have only limited availability, please book with us in advance.
-No refund & no last-minute cancellation possible, but a change of dates might be considered depending on availability.
-Prices & itineraries are subject to changes depending on the local legislation and conditions. (If you have already booked, we will inform you as soon as we can and will offer an alternative route as available).
-All guests must carry a valid and original passport or a Malaysian Identity Card.
-NO pungent food, NO alcohol, NO pork and NO Durian allowed in the premises or vehicles.  
-Sorry NO Pets allowed. Please keep the occasional stray animal(s) outside.
-All vehicles & facilities are strictly non-smoking and non-vaping (Penalty fine: Rm100).
-All illegal activities are prohibited. Please note that we reserve the right to evict anyone concerned without compensation or refund and to contact the Authorities in charge if any such actions are suspected.
-The guide can refuse entry or participation to any guest whose attitude causes harm or disrespect. In this case no compensation/no refund shall be issued. 
-We reserve the right to ask guests to leave the premises/tour/transfer and remove their belongings immediately, without compensation or refund, should their attitude be disruptive or pose a threat/harm to other patrons and/or staff.
– We cannot assume responsibility for the loss, theft or damage to personal belongings. Please keep your items with you or safely stored.
-We do not assume responsibility for any harm, accident or injury suffered by the guests or their dependents, consequently to guests’ own decision or lack of judgement. Please follow our instructions and advice properly to avoid any risk.
-Guests are solely responsible for their safety and/or any dependent under their care in the premises or when participating in any of our activities. They should be fully aware of the hazards of services and activities provided, as well as within the visited locations. 
-Guests must be fully aware and take full responsibility regarding the known or unknown status of their health, allergies and level of fitness and, are solely responsible for any linked consequence that might occur while taking part in our services and activities.
-Guests are liable for any damage caused by themselves or their dependent(s) and shall inform us of any malfunction during their time with us.

Media:
– We reserve the right to use any photos, videos & recordings during our tours excursions & transports for our publications online & Marketing. Should you wish not to appear in any of them or your shared photos/videos/recordings not to be published in our medias, please let us know in advance.

Thank you very much for your kind cooperation, so that everyone can have the opportunity to enjoy our excursions to the best.